As if it had to add insult to injury, Apple states quite clearly that its newest product, the iPhone is not compatible with 64-bit versions of Windows XP or Vista. Users with those operating systems who wish to use the iPhone are advised to install a 32-bit version of Windows.
Of course, this is a first generation product and problems are to be expected but it stands to reason that at some point, Apple will support 64-bit versions of Windows. Mac OSX users can rest assured that the iPhone will be fully compatible with OSX Leopard 10.5 which is fully 64-bit if supported by your Mac’s processor.
According to Engadget, many users are experiencing this error when attempting to use the iPhone on a 64-bit Windows operating system, “The software required for iPhone is not installed. Run the iTunes installer to remove iTunes, then install iTunes again.” Which means it isn’t compatible with your 64-bit operating system.
No doubt 64-bit users out there are fuming right now and its doubtful Apple will be willing to accept a return though that will probably be on a store-to-store basis. It is stated quite clearly on Apple’s website that 64-bit operating systems are NOT supported by the iPhone.
I don’t know about you but I would have read the system requirements before dropping $600 on a piece of hardware. Don’t blame Apple for this, it’s your own fault that you didn’t know it wasn’t compatible with a 64-bit Windows operating system, then again, what is?
Always assume something isn’t compatible when you’re dealing with a 64-bit OS, really, it’s a bit of common sense. Though, if enough people complain there is no doubt in my mind that Apple will magically and mysteriously provide a fix for the problem.