The sonicguy totally owned me. :-) hee hee pwnies.

At this point, customers are presented 1 single option: pay Microsoft $100 to have their consoles repaired. When asked what parts will be replaced in this very blanket $100 fee, customer service representatives as well as their supervisors can’t document the replacements that will be made. Obviously, that would be very difficult; they don’t know what needs to be fixed, so how can they tell you what is going to be replaced, right?
In reality, Microsoft could simply be receiving consoles for “repairs,” reboxing them and sending them to their owners, no repairs made. After all, if you didn’t have a red ring, it could be user error — at the rate that red rings pop up, users could have their consoles stop functioning before they ever know Microsoft didn’t make a single repair.

Here’s the real kicker: when you send your 360 in for “broad” repairs (that can’t be listed, but can certainly be charged for), you are given a 1 year warranty — the warranty you should have received when you get a replacement console.

Classic example of a blindly loyal xbot. Defending a 30% failure rate is both sad and pathetic.
Look, MS don’t give a **** about you. They don’t give a **** about any of their consumers, which is why they released a console that they knew full well was defective just so they could get a market lead over Sony.
They just decided they’d make a half-a**ed attempt to solve the problem later, after millions of mugs had already brought their 360s.

And whoever used MS being new to the console market as an excuse for their failures, please shut up. Rememeber PSX? That was Sony’s first foray into the console market and never had a 30% failure rate. Quite the opposite actually, I still have my launch PSX and it still works perfectly(although I haven’t used it in years).

Yes, they did. They fixed the DRE on my launch console for free.

As for 360, its the biggest hardware disaster in console history. Why people continue to support that ***hole of a company even though they knowingly released a defective console just to get a market lead over sony is beyond me. Don’t kid yourself, they knew the 360 was faulty. But their greed came first and decided they’d just fix the problem later. As long as they got a substantial lead over sony, tahst allt hey cared about. You only have to take a look at the original Xbox to realise that the 360 was going to be a horrible piece of hardware though.
I came so close to getting a 360 on launch, but I’m glad I didn’t. PS3 was definitely the right choice, getting all the multi-platform games 360 gets as well as having far more first and second party exclusives. Not to mention ist built for the long term, whereas 360 has obviously been maxed out judging by Gears 2.