In the Blu-ray vs HD-DVD war, Blu-ray is having a week of faulty discs
By Sean P. Aune
It seems that numerous problems are appearing for Blu-ray disc lovers this week, but never fear, there is help out there.
Reports from around the web indicate that some Blu-ray format movies have suffered some serious issues this week, but the studios stand ready to help you with replacement discs.
Copies of Pirates of the Caribbean: The Curse of the Black Pearl, are having formatting issues, with the image not being properly centered, and characters heads being chopped off by the edge of the frame. In the United States, you can call 1-800-723-4763 with your UPC number, name, address, and phone number to get the defective disc replaced.
The biggest issues are happening over at Warner Brothers, and they also seem to be in the form of quality control. The Harry Potter: Years 1 – 5 box set somehow ended up having HD-DVD copies of the fourth film, Harry Potter and the Goblet of Fire. The long awaited Blade Runner 5-disc set has had an issue with disc 5, what is meant to be the “Work Print”, being a duplicate of disc 1, “The Final Cut”.
Both Harry Potter and Blade Runner are releases from Warner Brothers, and you call 1-800-553-6937 in the USA to get to their customer service.
With the recent news that both the HD-DVD and Blu-ray camps are trying to woo Warner Brothers to exclusivity, you almost have to wonder if this is sort of signal on the WBs part as to which way they are leaning.
Related:
Entry was posted
on Monday, December 24th, 2007 at 11:12 am
under
Read more entries by Sean P. Aune.
Stumble It!
December 24th, 2007
Yeah, it makes perfect sense for Warner Bros. to intentionally put out faulty product that will anger consumers, deluge their customer service representatives, and cost them money to replace.
Great article comment.
December 24th, 2007
I don’t think the author was implying that WB was doing this on purpose, but rather that if WB is making the transition to HD-DVD, they may be scaling back their QC/service/support for Blu-Ray, thus leading to these types of annoying oversights.
More likely though, I think these issues happened due to increased production runs for christmas shopping and the fact that it was Blu-Ray was mere coincidence. its not uncommon at this time of year to see a bit higher incidence for this type of thing.
December 24th, 2007
Yeah i agree with Hutuir. I would be so surprised if WB went HD DVD as i see no advantages of doing so unless they get offered more money by far than what the BD group could.
December 24th, 2007
hahahah baddddddddddddd closing comment dude…….maybe next they will cut of their nose too spite their face.
December 26th, 2007
it looks like the big price drop in both HD and Blu-ray are good signs for us the consumers to benefit from the format-war:
http://www.pricefad.com/chart.php?range=3m&type=a&smooth=w&n=Blu-ray%20Player&u=priceguru&n2=HD%20DVD%20Player&s2=HD.%2BDVD.%2BPlayer&ns2=HDTV%7CLCD%7CHDM%7Cxbox&u2=priceguru
December 27th, 2007
I have 26 BD movies. They are all fine.
January 1st, 2008
Ive read several times about blu-ray software issues where apparently its becoming a bit of a inside joke with studio producers. While its obvious all these producers are not in the game to lose money, long term decisions will be made on lower cost easier to produce software / hardware. Blu-ray should have likely prevailed by now with the ps3 giving it the jump, but it hasn’t. With the current state in a stalemate (so Sonys CEO stated), I can see production leaning to the least expensive method. This was a factor in Dreamworks/Universal despite the cash incentive. There is a strong indication Disney is about to jump ship from blu-ray to a neutral position as well. With HD players averaging 20-50% lower in price, I’d be losing sleep had I bought a Blu-ray right now.
January 1st, 2009
the Blade Runner 5 disc set problem is actually the reverse in the set I just received, disc 1 is a duplicate of disc 5, but has the right disc 1 “Final Cut” label on it.
Called WB 1-800 number and I have to wait till next week to get any follow up info on it.