Comments on: DishNetwork integrating popular SlingBox and SlingCatcher technology into new HD DVR boxes

By: Phillip

Phillip — Thu, 01 Jan 2009 20:27:33 +0000

Ms. Poston,

Thanks for the follow up. Last thing first – I don’t have any technical support issue.

Now, to the first thing – yes, your “…now-old news story where I reported on planned features…” did come up short. It was apparently a puff piece for DishNetwork. If you can show me the word “planned features” in your piece somewhere I can accept what you replied with and move on down the road. My problem is this – I do not see “planned features” anywhere in your piece at all. And even though it is an old piece, DishNetwork still has zero, nada, no piece of hardware with Sling technology built into it. You clearly stated the 722 hardware you looked at had this capability, so I actually would have felt better if your update had simply said “DishNetwork either lied to us or has suffered a hardware delay for some reason.” That I could have bought. Your piece being old rather underscores my point. Further, you could have called your original source for this PR release and asked them to get you an explanation for leaving you hanging out in the breeze like this.

You got hoodwinked and passed along their marketing bologna to us. If a box with this capability existed today I would buy it. Today is January 1, 2009, months after your piece. So, while thanking you for the follow up, rather than the defensive reply I got I would have appreciated a minor mea culpa and for you to point the finger at the party that mislead you and/or supply an update including an explanation for the delay.

Regards,

Phillip

By: Leslie Poston

Leslie Poston — Mon, 29 Dec 2008 16:44:52 +0000

@walker I don’t do DishNet tech support but I’m sure the company would be happy to help you if you contact them.

@phillip the main source of this now-old news story where I reported on planned features for the new DishNet boxes is linked at the bottom of the story in the words ‘boob tube’, but here it is for you again: http://www.multichannel.com/blog/350000435/post/940026694.html. I also based it on the marketing material received from DishNet. For what its worth anecdotally I was a DishNet customer with a 722 box until recently when I switched providers to lighten expenses. I bought the 722 based on the source news story and marketing materials from DishNet. I have a SlingBox and had my 722 on the ethernet. It saw Sling just fine without any mucking about on my part, whereas the older box never would see the SlingBox technology. I recommend contacting the folks behind SlingBox or DishNet to ask them to help you solve your technical support issue.

By: Phillip

Phillip — Wed, 24 Dec 2008 17:53:39 +0000

I find it interesting all the hype on the Sling technology supposedly incorporated into the 722 box. Here is a challenge – go to the Dish Network site and get me the link to the page that tells you about this feature. It doesn’t exist. The literature, even now (months after this marketing department hype) only says the Ethernet port is for future use. So, where’s the beef? Please somebody, show me where I am wrong on this. It looks like vaporware to me… – Phil

By: walker

walker — Sun, 25 May 2008 22:30:01 +0000

I have the 722 and love it. I just bought the sb solo and am trying to get this to work with a remote tv using the dish network rf remote. The solo have an infrared remote but is there anyway to get the rf to work. Am I missing something else with integration with the 722. Also the install for solo does not have the 722, so I installed the 622. Could this be why the rf remote is not working.

Thanks for any help!