For quite a while now, consumers have spoke out on forums, blogs, and even consumer protection groups regarding Dell’s less than ethical business practices…in fact sometimes, Dell has been downright shady. Finally consumers will get some satisfaction, as a New York court found Dell guilty of engaging in all the bad business practices that have adversely affected its consumers for so long.

According to Reuters, Judge Joseph Teresi found Dell guilty of fraud as well as engaging in false advertising, deceptive business, and unjust collection practices.

Last year the Attorney General of the state of New York, a one Andrew Cuomo, brought an injunction against the huge computer retailer, citing among other things that Dell promised customers interest rates, discounts, and prices that the financial department of dell refused to honor. Though the #2 computer hardware retailer in the world was found guilty of said business practices, further proceedings must commence for appropriate penalties to be applied. Cuomo wants not only for Dell to be punished, but for consumers who were affected to be justly compensated.

Dell, quite expectedly, said it felt the decision is wrong. “We are confident that when the proceedings are finally completed, the court will determine that only a relatively small number of customers have been affected,” the company said in a statement.

The point isn’t that it is only “a relatively small number of consumers” that were wrong by the company, its the fact that no company should take advantage of its consumers, especially a company in such a position of power in the market. Hopefully this latest debacle will convince consumers that Dell is a company very much in need of getting its act together and that engaging in business with Dell might not be the smartest move one could make.

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Entry was posted on Tuesday, May 27th, 2008 at 10:10 pm under Uncategorized.

Read more entries by Triston McIntyre.
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