One feature that has made Gmail stand out is its unique conversation view for emails. Google implemented the conversation view to streamline relevant emails together similarly to a chat window.
According to The Seattle Times, Google engineer Dong Chen revealed that the company will be implementing a new option to turn this feature off. He called the conversation view the “most hotly debated feature” of Gmail.
Threading enthusiasts say they spend less mental energy drawing connections between related messages and that their inboxes are much less cluttered. On the other hand, email traditionalists like many former Outlook users think conversation view just complicates something that has worked for years.
The conversation view is definitely a polarizing feature and is either a love it or hate it type of deal. Microsoft recently started implementing a similar conversation view feature in Outlook 2010 as an option.
At this point it seems like things between Microsoft’s paid email program and Google’s free email service have started heating up.