Apple sued over Siri sucking

March 12, 2012

Who wouldn’t want a voice-activated personal assistant? But I would prefer one that actually worked as well as it was meant to do.

You’ve no doubt heard of Siri. You may have heard the virtual personal assistant talking in its horrible robotic voice. You may even have interacted with Siri yourself, but that would mean having bought an iPhone 4S, which would make you an Apple fanboy. Sucks to be you. Buying an older iPhone means no Siri, because Apple hates those who don’t buy its latest product year-in, year-out.

Siri is a pretty cool feature to have, as a novelty at least. But is it actually any good in real terms? And, more importantly, is it as useful as Apple made it out to be? This is the question that will need to be answered in a court of law, with a New Yorker named Frank M. Fazio suing Apple for false advertising over Siri.

According to The Wall Street Journal, Fazio is alleging that Apple’s iPhone 4S ads conveyed a “misleading and deceptive message” about Siri’s capabilities. The lawsuit states:

[I]n many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.

In other words, it doesn’t do what Apple suggested it would. And Fazio wants damages because Siri is “at best, a work-in-progress.”

This is an interesting lawsuit because it comes down to people’s experiences of using Siri. To be fair I haven’t heard anyone else moaning that it isn’t as capable as they thought it would be, but then that would mean criticizing Apple, something very few iPhone 4S owners could ever bring themselves to do.

It’s important to note that Siri was really the only reason to upgrade to the iPhone 4S. If you weren’t bothered about Siri then you may as well go with the iPhone 4 and save yourself some money. Which may strengthen Fazio’s claim for damages if he shelled out a small fortune on technology that didn’t live up to the considerable hype.

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One Response to “Apple sued over Siri sucking”

  1. Joey:

    Doesn’t it say on Apple’s website that Siri is in Beta? Having tried Siri on a friends iPhone, I wasn’t impressed with it much either. Sure Apple may have made a huge hype over it, but that’s not why many people I know chose to upgrade.. If Apple hates it so much when someone buys a lesser version of their product, they could easily pull it off the shelves and leave only the latest version available. Having an iPhone 4S doesn’t suck either; it’s not like they’re pulling that nonsense that Motorola did with the Droid RAZR Maxx, or Samsung with the Galaxy SII Skyrocket.

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