Technology with attitude

Having a Skype Problem? Here is How to Contact Customer Care Service

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We live in a highly advanced world that boasts high end technological developments that involve the use of sophisticated gadgets and tools in carrying out different tasks in our lives, including the communication part of it.

Many people across the globe depend on this gadgetry for their day to day communication needs.

Having said that, there is nothing frustrating like a failing gadget or a failure of technology to deliver on functionality it has promised to offer its users. Skype, for example, is a very innovative company and with its innovative technology, it enables people to connect with their friends and family from all corners of the world, using smartphones and computers that have the Skype application software installed on them, as well as using special TV sets and even tablets.

An Unmatched User Experience

What Skype does is to bring you an experience where you can see the face of your friend or relative when chatting with them through video calls. It also provides users with a platform where they can send and receive instant messages as well as make voice calls to landlines and other users of mobile phones not on Skype.

All these features come with so much excitement for the users. However, when these services fail or something else goes wrong and as a result you can no longer enjoy making these free voice and video calls, as well as send and receive instant messages on your computer or smartphone, it spells the dawn of a new and very frustrating world for you. Be it an issue with quality of calls, clarity of voice, a problem with connection or anything that you are not familiar with and simply can’t lay your hands on; you’ll need a helping hand. This is where Skype customer care comes into play.

Skype customer care can be of great use when having such problems with Skype and they can be on hand to provide you with immediate solutions to literally all your problems. But the problem is how do you get in touch with the Skype customer service team? Well, if you are looking for how to contact Skype, you are at the right place and below you’ll find useful tips on how you can get in touch with Skype customer care service.

Using Skype Email

One best way you can get in touch with the Skype help desk is using their helpline email. Using the email address contactus@skype.net, you can reach Skype customer care service. In order to get the best and most effective results and in the quickest period possible, it is recommended that you include the full details of your account with Skype, as well as an accurate description of your specific problem that you would wish to be helped with. In this way, you’ll be reached to, by any of Skype’s customer care representatives and he or she will work with you to help you find the solutions to your problems.

Visit the Customer Service Page

Another way you can get in touch with Skype customer care is by visiting the customer care page of the application. However, you can’t access this page before you log in. After you have logged in, you will now be able to access a page where you can create a ticket to describe the problem you are encountering or asking a question regarding the problem you are experiencing.

Reach out for Chat Support

Skype has a free account and a premium account. If you are a holder of a premium account, you have the opportunity of accessing the live chat support feature that is usually available 24/7, for all eligible users of Skype. However, you’ll first need to sign in with your Skype ID and navigate to the customer services page from where you can look for an option saying “Request live chat support”.

Use Skype Twitter Handle

Skype has a twitter account and with this account, you can use it to ask any question and you can expect an almost immediate answer. The Twitter handle for Skype is @Skype.

The Bottom Line

There is no problem without a solution. No matter what problem you are experiencing with Skype, you can get customer service and or help using any of the aforementioned methods and you’ll be back on Skype within a short period of time.