It’s very normal for the Google Play store to crash from time to time and when this happens, the users either get error messages when they’re trying to download applications, or they can’t open the Play Store. These problems are not a cause for concern, because there are always solutions for them and in this article, we’ll give you a few tips that will help you out.
Clear The Cache and Data
If the cache is full of data, you will need to empty it, by going to Settings>Apps>Google Play Store> Clear Cache. The application’s cache temporarily holds data and when this area runs out of free space, the functionality of Google Play Store is affected.
Also, you will need to delete data from the Play Store, because after getting rid of the saved information, the application will run better, without glitches. To do that, go to Settings>Apps>Google Play Store> and tap on Clear Data.
From time to time, it’s indicated to clear cache and data of the Google Play Services, as well, because this is the heart of an Android device, allowing all applications to communicate with various parts of the phone. And, of course, it temporarily stores data, which needs to be cleared. This can be done by going to Settings>Apps>All>Google Play services, then tapping the Clear Cache/Data button.
Uninstall Play Store Updates
Google is updating this application quite frequently, bringing bug fixes and other improvements. But these updates are sometimes making things worse and it’s better to uninstall the latest installed updates by going to Settings>Apps>Google Play Store>Updates. By doing this, you’ll return to the original version, and then you’ll be able to install the most recent version, and one of the most trusted sources is APK Mirror.
Reset The Google Account
Another solution to this problem is to refresh the Google account on your phone, so you will need to remove the current account and add it again. The steps are very simple: just head to Settings>Accounts>manage accounts and under it, then tap “Google”, select the account you want to remove and tap on the three dots from the top right, then tap Remove and to re-add the account, go to Settings>Accounts>Add Account>Google.
Factory Data Reset – This is The Ultimate Solution
If none of the methods we’ve listed above worked, then you will need t perform a factory data reset. This will delete all data from your device, so you’re advised to make a back up of the important files, by going to Settings>Backup & reset. The “Back up my data” slider must be on, then you’ll select the account you want the data backed up to, by tapping the “Back up account”. Then, head to the Backup & reset menu and at the bottom, you’ll see the “Factory data reset” button. Tap on it and confirm your intention to do this.
Have you used any of these methods to solve your problems with the Play Store app?