Samsung Galaxy Note 8 Experiencing Problems: The Battery Does Not Turn On After Hitting Zero
What about Samsung S8 Plus?
Some Samsung Galaxy S8 Plus owners, the newest smartphone released by the South Korean company is experiencing issues. This would happen only over a year since the Galaxy Note 7 scandal, when a batch of Note 7 batteries caused the phones to explode.
A new Samsung disaster?
Since the Note 7 disaster, Samsung did its best to regain buyers’ trust and to create quality phones. The Galaxy S8, S8 Plus and Note 8 have been received very well worldwide and everything seemed to work out perfectly.
Now, a new issue seems to have appeared. People reported Samsung Galaxy Note 8 phones of refusing to accept charge. The issue is triggered when the device reaches 0% battery and switches off. When this happens, the devices do not accept charge and become unresponsive. This seems to include LED charging light.
There is even a video
A user posted a video depicting this situation. He is trying to revive a Note 8 phone, but to no avail. Some users even tried different charging cables and to reboot the device.
Samsung is already responding to the situation and a moderator responded that this is a situation which is better to be handled fast.
It is unknown so far how many cases exist so far, but until now devices being sold by Verizon, Sprint and T-Mobile have been reported.
Samsung Note 8
This phablet smartphone has been released in September 2017 and it runs Exyos 8895 CPU/ Qualcomm Snapdragon 835. Note 8 has a Super AMOLED display of 6.3 inch and it features a dual-lens camera system. In the US and China the 64 BG memory storage version is available, while world-wide the device also offers 128 and 256 GB options.